FAQ

How do you make your dolls?

My handmade art dolls start with me cutting up a bunch of paper and taping it together to create a pattern. I sew a rough copy of the doll from that pattern, make adjustments and sew it up again. I go through this testing process up to 5 times before I'm satisfied. Then, the final doll is sewn.  In addition to creating dimension and shape with the pattern itself, I use a variety of hand-sewing techniques to add more shape and sculpture to the doll.  It's a very involved process and I often fuss over them for a long time to ensure that they're "just right."

How is the art produced?

My illustrations are drawn by hand. I study photos of my subjects until I can draw them faithfully. I don't work from photographic references, preferring instead to create my own postures and expressions, although some photos may be referenced along the way to ensure accuracy. My drawings are scanned, digitized and then colored digitally. This enables me to create bold and opaque illustrations that can easily be adjusted or scaled. 

Shipping

Any products which are ready to ship/in stock (for example, art dolls) will be shipped within 2-3 business days of payment. Shipping options will be identified in the listing, but typically ready to ship dolls are sent via USPS Priority Mail, or Priority Mail International.

Print-on-demand products are fulfilled by a shipping partner and so will have varying processing times and shipping carriers, but usually ship within 5 days of ordering.

Returns/Exchanges

I want my customers to be satisfied with what they purchase and attempt to provide all necessary information upfront to ensure there are no surprises. I have also ordered samples of most of my print-on-demand products to ensure quality. Having said that, if you receive your item and you are less than satisfied for any reason, please reach out within 3 days of receiving the item. For print-on-demand items, returns and exchanges aren't really possible, but refunds or store credits can be issued in the event that you are dissatisfied with your item for reasons that were not expected (for instance, poor print quality, damage, etc). For handmade art dolls, returns/refunds are possible under the following conditions:

-The customer reaches out within three days of receipt

-The doll is somehow not as described in the listing

-The doll is returned in the same condition within one week (refunds will not be issued until doll return is received and condition verified).